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All cancellations must be made directly with us by either phone or email. If you have to cancel your trip we will charge you according to the amount of notice you give us. If you cancel eight weeks or more before departure then there will be a full refund of your deposit less a $100 administration fee. Cancellation 8 to 6 weeks before departure there will be a 50% refund. However, if we can resell your seat in this timeframe there will be a full refund. If you provide less than 6 weeks notice unfortunately there is no refund as it is very difficult to resell your seat at such short notice.


Travel Insurance

We STRONGLY advise you to take out your own domestic Australian travel insurance for the trip. Because you need to book so far in advance and life situations can change dramatically we feel it is our duty of care to advise you to have appropriate travel insurance so you do not lose your monies paid.

Please ask your travel agent for assistance with insurance or you can also buy suitable insurance online with Cover-More Travel Insurance.


Confidential Medical Form

All participants should have an appropriate level of fitness to undertake the tour. Everyone is required to complete our Confidential Emergency Medical Form before joining us. The Medical Form will be sent to you when you pay your deposit.
If you need to depart the trip before the published departure date (for medical or other reasons) 
create ART TRIPS (or another carrier) will charge a minimum of $2.50 per km travelled.